Trending...
- Graphis to Publish Kit Hinrichs' New Book: Narrative Design
- Marsha Gay Reynolds Shares Insights on In-Home Care Post-Pandemic
- ShopCHARLI.com Launches Online Store With a Hot New Spring Collection that Doesn't Miss
As a small business owner, you are surely already aware of the many ways in which recent technological advances have influenced the way you do business. In order to ensure your small business doesn't get left behind amidst a rapidly changing marketplace, it's vital that you incorporate the kinds of new technologies that will help your business thrive for many years to come.
DULUTH, Ga. - iSportsWire -- Ismail Sirdah, outlined several ways his own small business has benefited from incorporating Facebook Messenger. In detailing how the platform has helped his photography business excel, Ismail Sirdah also highlighted some of the universal benefits available to small business owners who utilize Facebook Messenger to connect with their customers.
Reach Customers Where They Already Are
Perhaps the most compelling and salient rationale for incorporating Messenger into your small business is illustrated with a single statistic offered by Flurry Analytics: Over the last year, the amount of time spent on messaging platforms and social media increased by nearly 400 percent.
More on iSports Wire
Reduced Friction for Users
Even if the preceding steps were easy to carry out — and, just to be clear, they are not — getting your customers to use the app is still the most difficult obstacle to overcome: Even though apps account for 85 percent of the time users spend on smartphones, that time is dominated by an average of just five apps. This is why Facebook is touting Messenger as a "frictionless" platform, as it eliminates all the hurdles most likely to deter customers from using an app that fosters communication with your small business.
Compelling and Essential Interactions
When Messenger was first introduced, the automated chat agents were not nearly as sophisticated as they are today. The experiences your customers are exposed to through Facebook Messenger are far more robust than ever before, as they now feature location sharing, native payments, and complex interfaces, along with a number of other features that make the platform both compelling and essential for small business owners as well as their customers.
More on iSports Wire
Messenger Enables Improvements in Customer Service, Acquisition, and Ecommerce
Facebook believes that small businesses will see tangible improvements in several key areas after incorporating Messenger, and Sirdah agrees that the platform delivers on that promise — especially when it comes to customer service, ecommerce, and customer acquisition. Using Messenger for customer service not only improved customer satisfaction among Sirdah's customers, but it also served as an ideal medium through which the small business owner could re-engage customers in order to drive revenue.
Reach Customers Where They Already Are
Perhaps the most compelling and salient rationale for incorporating Messenger into your small business is illustrated with a single statistic offered by Flurry Analytics: Over the last year, the amount of time spent on messaging platforms and social media increased by nearly 400 percent.
More on iSports Wire
- Eve Wellness, a SF Breast Ultrasound Screening Clinic supports the recent FDA updates to the guidelines to inform women about breast density
- Expert tip: Private Jet Engine Maintenance Program - Pros and Cons for Preowned Jet Buyers
- Gaming and entertainment company Spinrack Corporation, appoints Jesse Norton as Chief Marketing Officer
- .Store Domains launches Elevate.store – a free-to-use platform for online sellers with deals on business tools
- JKS Financial Partners with Pitt Men's Basketball to Support United Way of Southwestern Pennsylvania
Reduced Friction for Users
Even if the preceding steps were easy to carry out — and, just to be clear, they are not — getting your customers to use the app is still the most difficult obstacle to overcome: Even though apps account for 85 percent of the time users spend on smartphones, that time is dominated by an average of just five apps. This is why Facebook is touting Messenger as a "frictionless" platform, as it eliminates all the hurdles most likely to deter customers from using an app that fosters communication with your small business.
Compelling and Essential Interactions
When Messenger was first introduced, the automated chat agents were not nearly as sophisticated as they are today. The experiences your customers are exposed to through Facebook Messenger are far more robust than ever before, as they now feature location sharing, native payments, and complex interfaces, along with a number of other features that make the platform both compelling and essential for small business owners as well as their customers.
More on iSports Wire
- GP GLOBAL GROUP Secures $18M Sale of Shoppes at 41st Street Retail Plaza in Doral, Florida, with $11.5M CMBS Loan Assumption
- HLN's Immunization Calculation Engine (ICE) is continually updated to support new COVID-19 recommendations
- Subsneeded Signs Up 'First' Free Agent CM Soccer Player in Dearborn Michigan
- Rewilding Ireland with Lord Dunsany and IrishTrees
- The Tokyo Rebels Announces the Release of Their Groundbreaking Whitepaper
Messenger Enables Improvements in Customer Service, Acquisition, and Ecommerce
Facebook believes that small businesses will see tangible improvements in several key areas after incorporating Messenger, and Sirdah agrees that the platform delivers on that promise — especially when it comes to customer service, ecommerce, and customer acquisition. Using Messenger for customer service not only improved customer satisfaction among Sirdah's customers, but it also served as an ideal medium through which the small business owner could re-engage customers in order to drive revenue.
Source: Ismail Sirdah Marketing & Events
0 Comments
Latest on iSports Wire
- Introducing Music360, the New Social Music Streaming App
- Marsha Gay Reynolds Shares Insights on In-Home Care Post-Pandemic
- IOTech announces a new release of Edge Xrt, its high performance data connectivity solution for industrial systems
- Homestead Training Center To Sponsor the 2023 IDPA World Championship
- ANIMAL RIGHTS PROTEST at The Animal Foundation of Las Vegas
- Graphis to Publish Kit Hinrichs' New Book: Narrative Design
- The expansion continues at Right Cars Global Rentals as it officially announces its opening in the Dominican Republic
- Subsneeded Signs Up 'First' Men's Adult Softball Free Agent in Westminster, Colorado
- Amy Sport Renews Partnership With Southern California PGA
- King Me: Loving and Leading in a Wounding World Releases March 15, 2023
- The Official Drink Of Juneteenth Atlanta 2023
- DCA Virtual: Two Decades Since the SBA Has Been Reauthorized – Is This the Year?
- Final X, Beat the Streets' 2023 Annual Benefit, set for June 10 at Prudential Center
- Universal Sequencing Technology Corporation Launches High-Throughput Solution For Microbial WGS Library Preparation
- Kobie Named a Leader in Latest Loyalty Technology Report by Independent Research Firm
- Cat and Kitten Adoption, Saturday, April 29th Douglas Infiniti 430 Morris Ave. Summit, NJ
- Today is GENIUS Day celebrate with Dr. Tracey Bond, Iconic Creator of the #DO7E Transformational GENIUS Experientia & Coachery™ at DrTraceyBond.com
- Omnitronics introduces omnicore Express: The Feature-Rich Radio Dispatch Console for Small to Medium Organizations
- Alpha Gold Fund - Twelve Month Performance Market Update
- Michael Ahrnsbrak, PGA, Joins Up to Par Management as Director of Business Development